Meet Lauren Stiles

As a dedicated trainer, consultant and keynote speaker, Lauren Stiles has helped thousands of individuals and organizations solve their problems and pave their way to success. She has particular expertise in franchise management in the salon industry, and is known for her engaging, inspirational and educational trainings.

Stiles has 20-plus years in the salon industry, and has designed and launched sales and customer service programs in over 1,300 salons across the United States. She has also spearheaded a number of employee incentive programs for salons, boosting staff retention by over 25 percent.

Most recently, Stiles served as National Director of Education for salon industry giant Fantastic Sams, where she founded the company's Fantastic Sams University, developing a comprehensive curriculum to educate and train franchises on effective business management. Through the implementation of web-based courses into the curriculum, she established high standards for quality and conducted workshops that included core curriculum, workbooks, leaders' guides and multimedia.

Prior to her work with Fantastic Sams, Stiles was the Principal of New Directions in Training, a company that helped businesses improve their customer service, communications, team building, sales management, leadership, conflict resolution and problem solving. There, she worked with a wide range of industries, including manufacturing facilities and law firms.

Stiles was also the Vice President of West Coast Operations for Premier Salons, Inc., where she managed 100 store managers and 20 regional directors, and was the Vice President of Education for MEP Salons, Inc., where she oversaw the national sales, communication and management training efforts across all of the company's locations.

Stiles received a Bachelor of Arts degree in Sociology/Psychology from California State University, Northridge. She is a member of the American Society for Training and Development, the National Communication Association, the International Society for Performance Improvement and the International Association of Facilitators.

With Unique Directions in Training, Stiles is using her experience to deliver training and consulting solutions that get directly to the core of the biggest challenges faced by her clients. It is a unique, personalized and active approach that allows people identify their issues and get right to work solving them.
Key Note Speaker
You're not getting an ordinary presentation!
At the end of a keynote presentation from me, your audience will leave motivated and inspired to make change and will also have the tools and resources to make that change happen.
We take a unique angle!
At Unique Directions in Training, I view my jobs as trainer much differently than most in my field. My approach is to make the training experience personalized, addressing the challenges and issues that are impacting your business right now.
Business Coach
Address the issues facing your business!
My clients benefit greatly from more one-on-one consultation to meet your precise needs.
I work directly with you to find new ways and ideas to improve your salon operations.
The Learning Experience
Fun, energetic and inspirational!
If you're tired of listening to speakers drone on as they stand behind a lectern, then Unique Directions in Training is the solution for you. In our sessions, you'll work in groups through an experiential process.
It's never a gamble with Lauren Stiles
Lauren Stiles is the business side of beauty
A trainer and consultant who motivates people to make the change they need. Lauren Stiles has helped thousands of people with the day-to-day operations of running a small business.
Her experience in the salon industry makes her a trusted, valuable resource for salon owners and managers.
Our salon manager, Tania Rios and I joined this program… I have seen Tania become a better communicator and sharpen her management skills… She has better control and is more confident...